INFLUENCE OF AUTHENTICITY AND CREATIVITY IN FOOD RECIPES ON LONG-TERM CLIENT RETENTION IN HOSPITALITY INDUSTRY
Abstract
This paper examines the influence of authenticity and creativity in food recipes on long-term client retention in the hospitality industry. The research explores the concepts of recipe authenticity and culinary creativity, their cultural significance, and their impact on customer satisfaction and loyalty. The study investigates how balancing traditional culinary practices with innovative approaches can create unique dining experiences that appeal to consumers. It also analyzes the role of signature dishes, menu diversity, and social media engagement in building brand loyalty and encouraging repeat business. The research highlights challenges in implementing these strategies, including maintaining consistency while promoting innovation, sourcing authentic ingredients, and training staff effectively. By synthesizing existing literature and industry practices, this study provides insights into how authenticity and creativity in food preparation can be leveraged as effective long-term client retention strategies in the competitive hospitality secto